FAQ

Frequently Asked Questions

 

How long does shipping take?

Every Kaputtniks piece is made to order. Production usually takes 3–7 business days, followed by shipping. The estimated total delivery time is 10–15 business days, depending on your location.

 

Why does it take longer than fast fashion?

We only produce each item after it has been ordered. This helps reduce overproduction and waste while ensuring every piece is made specifically for you.

 

Where are your products made?

Our garments are produced using premium organic cotton blanks and are hand-printed in Europe.

 

What material are the shirts made of?

Our T-shirts are made from high-quality organic cotton, selected for comfort, durability, and everyday wear.

 

Are your designs limited?

Yes. Every design is released in limited quantities. Once a design is retired, it may not be restocked. 001 Black & White will be available each drop.

 

How do the shirts fit?

Our shirts have a relaxed unisex fit. Please check the size guide on each product page before placing your order.

 

Do you ship internationally?

We currently ship to selected countries within the European Union (EU). Shipping costs are calculated during checkout.

 

Can I return my order?

Yes. You can return unworn and unused items within 14 days of receiving your order. Please note that returned items must be in their original condition. For more information, please see our Return Policy.

 

How should I wash my shirt?

To keep your print looking its best:

Wash inside out at 30°C

Do not bleach

Do not tumble dry

Iron inside out

Do not iron directly on the print

 

How can I contact you?

If you have any questions, feel free to contact us at kaputtniks@gmx.at. We're happy to help.

 

All prices are final prices. In accordance with the Austrian Small Business Regulation (§ 6 para. 1 no. 27 UStG), no VAT is charged or shown.